Butler City Police are continuing to investigate an incident of an imposter posing as a water company employee to gain entry to a local business.
Officials with Pennsylvania American Water say on June 5 individuals claiming to represent the “water company” approached Vocelli’s Pizza in Butler, entered its backroom under the guise of checking pipes, and then turned the water off.
The company reminds customers that all Pennsylvania American Water service personnel wear uniforms, drive company-branded vehicles and wear photo identification badges with the company’s logo. Customers are urged to take time to examine the photo identification tag whenever a Pennsylvania American Water employee arrives at their home or business. The company also never requests or collects money or credit card information at a customer’s house or business.
Pennsylvania American Water says it is committed to safety for its employees and customers. They also say if a utility worker comes to your home and you are not expecting them, do not let them into your home without proper identification.
Anyone with information about this particular incident is asked to contact Butler City Police. Residents with any suspicions or questions about service personnel representing Pennsylvania American Water should call customer service at 1-800-565-7292.
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